Privacy Policy Commitment Statement
Our commitment to privacy for your data protection, trust, and transparency across all digital services.
Introduction to Our Privacy Policy
At kilomexora.com, we understand privacy is important when interacting with digital services. Our Privacy Policy explains how we collect, use, and protect information you share with us. This policy is designed to help you make informed decisions about your personal data and our practices.
We comply with Australia’s privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles, and update our processes as regulations evolve. By using our services, you agree to the terms explained below, so please read this policy carefully.
How We Collect Your Data Online
We collect personal information directly from you and automatically during your interaction with our website. Data helps us improve user experience and deliver relevant services and content.
Personal Data You Provide Directly
- • Contact details you submit via online forms
- • Communication preferences you indicate
- • Information during account registration setup
- • Feedback, inquiries, or requests you submit
- • Responses you give to surveys or promotions
Data We Collect Automatically
- • Browser and device data for compatibility
- • Access logs including pages viewed and time spent
- • Referral source details from external links
- • IP address and geolocation for security
- • Cookies for remembering login and site preferences
Why We Use Your Information
We use your data to improve our website performance, personalise your experience, and deliver services you request. Data analysis helps us adapt our content and digital marketing.
- • Customising your content and experience
- • Responding to your queries promptly
- • Improving features based on analytics
- • Communicating company news or updates
- • Managing account access securely
- • Detecting and preventing potential fraud
- • Complying with legal requirements and duties
Our Privacy Pledge: We are committed to handling your personal data with care, never selling your information, and keeping your trust through clear, open communication. Your privacy is central to our operations and digital services.
When We Share Your Data
Third-party sharing occurs only to support business operations, legal requirements, or with your express consent. We do not sell personal information for commercial gain.
Sharing Data with Service Providers
We work with trusted providers who deliver website hosting, analytics, or support tools. These partners follow privacy obligations and use data solely for service provision.
Disclosures Required by Law
Your information may be disclosed where required to comply with Australian laws, regulations, or legal proceedings.
Usage Data and Anonymous Statistics
Aggregated or anonymised data may be used internally for analytics and service improvement.
Your Data Rights Explained
You have rights under Australian law regarding your personal data held by us. These include requesting access, correction, deletion, or limiting how we process your information.
- • Request access to your personal information
- • Request correction of any inaccurate data
- • Request deletion of personal details held
- • Request digital copy for transfer
- • Object to specific data uses or processing
- • Request limited use during review periods
To exercise your rights, contact us using the details below. We respond to all requests under applicable laws within required timeframes.
Data Protection and Security Measures
Safeguarding your data is a top priority. We use industry-standard protections to keep information secure and regularly review security protocols and systems.
Technical Security Measures Applied
- • Encryption for data storage and transfers
- • Regular software security updates
- • Secure authentication and login processes
- • Routine vulnerability and risk assessments
Procedures and Organisational Controls
- • Access restricted to authorised staff members
- • Ongoing privacy training for personnel
- • Incident response plans for data breaches
- • Regular audit and compliance checks
Personal Data Retention Practices
We retain personal information as long as required to fulfil services or meet legal and regulatory obligations. Retention periods vary by information type.
- • Details for account access and management
- • Activity logs and service usage records
- • Support and inquiry messages held
- • Billing and purchase information managed
- • Preferences for marketing interactions
You may request deletion of your data in accordance with applicable laws.
Transferring Data Internationally
Data may be processed outside Australia where service partners operate, always under strict privacy safeguards and lawful transfer frameworks.
- • Contractual agreements with overseas providers
- • Assessments of partner privacy standards
- • Compliance with international data rules
- • Encryption of data during transfers
Cookies and Online Tracking Policy
Cookies support website operation, remembering preferences, and analytics. Manage your settings to accept or reject various cookie types at any time.
Cookie Types and Purposes Explained
- • Provide secure logins and prevent misuse
- • Collect anonymous usage analytics data
- • Remember user preferences and settings
- • Support website features and plug-ins
Browser settings allow you to manage cookies as you prefer.
Policy Updates and Notifications
We review and update the Privacy Policy regularly in line with new laws and digital practices. Changes take effect when posted online on this page.
- • Publication on our website’s Privacy page
- • Notifications in your account dashboard
- • Updated policy date for clear reference
- • Contact via registered email if substantial
Please check this page frequently for any updates to our policy.
Contacting Our Privacy Team
For questions, concerns, or privacy requests, use our contact details below.
kilomexora
17 Gould Road, Herston, QLD 4006 Australia
Phone: +61870457871
Email: content@kilomexora.com
This Privacy Policy was last updated October 19, 2025.
Policy applies from October 19, 2025.